Resort Realty stays updated on industry trends, from owner and guest preferences to the ever-changing legal and tax landscapes, all to keep you in the most profitable position possible.
All of your home’s accounting, maintenance, and housekeeping activities are tracked in detail. Our full-time Accounting team works side-by-side with our Rental Managers, ready to assist you with any questions. Additionally, senior management stays continuously involved with owner and guest concerns.
Family Group Policy
It is our policy at Resort Realty to rent only to family groups. Our tenants must be at least 24 years of age and we will not rent a property in connection with non-family use such as high school, college, or civic groups. Tenants in violation of this policy are subject to immediate eviction with no refund given.
Customized Rental Projection
Our Rental Managers work closely with owners to create a custom revenue projection for your property. We also monitor your home’s revenue and booking trends to stay ahead of market changes.
We provide our owners with a detailed monthly statement of revenue and expenses indicating activity such as reservations, monies paid, management fees, itemized expenses, etc. Annual statements are sent at year’s end.
Resort Realty offers our homeowners the ease, convenience, and security of direct deposit.
- Monies are automatically deposited into your account on time.
- No waiting for checks to clear - quicker access to your money.
- Payments are more secure and never get lost in the mail.
- No more hassle of making a trip to the bank.
- Help the environment by reducing paper waste.
OwnerWeb is an an online portal where homeowners can securely login and view their calendar, rental reports, work orders, messages to and from your Rental Manager, and much more.
Trip Cancellation Insurance and Damage Fee
Our trip cancellation insurance and damage fee programs protect guests as well as homeowners. Owners are reimbursed for losses due to cancellations, mandatory evacuations, and property damage.
Resort Realty keeps our homeowners updated on Outer Banks news and events, industry trends, and all of our initiatives via our printed and electronic newsletters.