Owner Benefits

Owner-Centric™

The Resort Realty Difference

We take pride in being an Outer Banks property management company that offers customized programs to fit your needs and maximize owner benefits. Our Director of Business Development, Debbie Harrell, is here to help you with anything and everything you need.

Resort Realty stays updated on industry trends in every department to help benefit you, as the owner, and our guests. Our program allows you flexibility and has options to suit you and your home; because every owner and home has different needs. Take a look at our digital homeowner’s guide and learn more about Resort Realty property management and how our program features the best owner benefits on the Outer Banks!

About Debbie Harrell

Although a Portsmouth, Virginia native, Debbie Harrell knows all about the Outer Banks. Debbie spent her summers enjoying the beaches of the Outer Banks as a small child and decided to make the Outer Banks her home. As a mother of two, she became a broker in 2006 when her husband became a licensed contractor. In 2017, Debbie decided to join the rental side of Resort Realty as Director of Business Development. With unparalleled experience and her vast knowledge of the Outer Banks vacation rental market, she knows what it takes to make your rental home a success.

About Lisa Nicholson

Lisa was born in California and has lived in Guam, the Philippines, Pennsylvania, Virginia, and Arizona before relocating to the Outer Banks with her family in 2009. With over 12 years of experience in the vacation rental industry, Lisa has worked on all sides of the business, including operations, marketing, sales, and assisting homeowners with their investments. As a Realtor-Broker, Lisa is deeply focused on serving property owners and delivering exceptional customer service. Her career began in the medical field, where she developed a passion for helping others. This passion, combined with her background in business management, naturally led Lisa to the vacation rental industry. She is dedicated to building strong relationships and providing top-tier service to all her clients.

No Cost Approach

• No hidden fees

• No cost for maintenance calls or guest damages

• Means more money in your pocket

Local & Owner-Centric™

• 4 local offices

• One point of contact with an assigned property manager

• Attentive, local knowledge

Knowledgeable Marketing

• Multiple top Google rankings

• 25+ different web sources to advertise your home

• Print ads in multiple, highly visible publications

Experienced Maintenance

• Dedicated techs for each town

• Shorter repair times

• Weekly inspections done by same inspectors each week

Dedicated Housekeeping

• Same Housekeepers for your property weekly

• No owner or guest cleaning fee

• Annual housekeeping training for all housekeepers

Monthly Statements

• Monthly statements provided for you

• See where your income is

• Annual statements sent out at the end of each year

Dynamic Pricing

• Similar to the same technology hotels use (as nightly demand increases, your rates will as well)

• Inquire with Debbie for more information!

Always Great to Work With!

“Fast response to any questions or concerns I might have when booking and staying in our favorite place each year. Easy to contact and very accommodating to my and my family’s needs. Their website is a great tool for “browsing” each property – also easy and informative. We’ve been renting properties from Resort Realty OBX for about 30 years!”

You’ve Made This A Painless Process

“Thank you so much for reaching out!  I was briefed on the new payment system and everything and we are good to go as far as all of that is.  As for booking with you all again, it was a no-brainer.  I can’t tell you how much I appreciate you all working with us.  I know it’s a big ask, but you’ve made this process so painless for two years now, and my group and I are extremely thankful for that.  I will be a Resort Realty customer for life!”

Extremely Helpful

“Your representatives have been extremely helpful and accommodating whenever I have had to call.
Both Gigi and Anna have been a pleasure to speak to and have made me feel that we made the right choice in working with your agency. As a New York State Licensed Realtor for many years, I realize the importance of good communication and customer service. Both of these ladies are an asset to your organization”

Best Realty Company

“Resort Realty was the BEST realty company we have EVER rented with. We have been vacationing [on] the Outer Banks for 15 years straight and this was our first experience with them. We will recommend them to everyone who asks us for a rental company suggestion. Extremely helpful, professional & very knowledgeable about their properties. We can’t wait to deal with them again. A BIG thank you to Kay & Shannon!”

No Complaints

“Angel, you are awesome! I hear a lot of complaints about other realty companies, I have never had any complaints about Resort Realty. I will be hesitant to go with anyone else. Fingers crossed the week we have is able to be used, we stayed there last year and just love this house!”

Always Great To Work With

“Always great to work with! Fast response to any questions or concerns I might have when booking and staying in our favorite place each year. Easy to contact and very accommodating to my and my family’s needs. Their website is a great tool for “browsing” each property – also easy and informative. We’ve been renting properties from Resort Realty OBX for about 30 years!”